Frequently Asked Questions
Yes, your phone needs to accept a sim card from another carrier than your current one.
The fastest way to know it is to insert a sim card from another carrier. If the network shows up, your phone is unlocked.
If you bought your phone in a shop and not with your carrier, it is more than likely to be unlocked already.
If you bought your phone with your carrier you may need to contact him directly.
High-hend and new smartphones are most likely to at least connect in 3G H+.
iPhone 6 and onwards models will connect in 4G LTE.
Android smartphones exist in a wide range of models. You can use our online Phone Compatibility Check. You will need to know the variant of your phone.
Yes we do! We ship worldwide for free and we also have express shipping options.
Please read our next question about delivery time.
All in stock orders are shipped the next business day from France.
Delivery is by your local post office within 1 to 4 business days in France, 3 to 5 business days to Europe and 10 to 15 business days to worldwide.
An express shipping option is available worldwide with guaranteed overnight delivery (except holiday) in France metropolitan, Belgium, Germany and in most other european countries.
The price and exact delivery date will be indicated on the payment page once your full address is filled.